Purchasing process

How to make an online purchase?

To place an order you must follow the following steps:

1. Enter the website
2. Add the items to the shopping cart
3. Fill out the account creation and order information
4. Complete the payment on our payment gateway

If you have additional questions, you can contact our Customer Service department by sending an email to: servicioalcliente@civettainternacional.com

Payment methods

The payment methods authorized from www.beauvisagecosmetics.com are the following:

  • Credit and Debit Cards (Visa, Mastercard)
  • Gift Certificate / Wallet

The order will be processed until the funds are confirmed and approved by the bank to process a return, the customer must contact the customer service department.

All forms of payment are subject to verification and authorization of the issuing banks and/or Civetta Internacional S.A.

Civetta International S.A. is not associated with the handling and use of stolen credit and/or debit cards because our portal cannot deny the sale when the issuing bank has authorized the transaction and the data registered in our sales system match those of the registry.

We reserve the right to reject any order when any customer information cannot be confirmed.

Civetta Internacional does not charge any commission or extra charge to pay for www.beauvisagecosmetics.com

Shipping of products

For reasons of force majeure we are operating on a very limited basis, however, we are doing our best to deliver your order as soon as possible.

We are ensuring compliance with all health measures to protect you and our collaborators.

If you want to check the status of your order, write to us at our Email: servicioalcliente@civettainternacional.com

Order Statuses

The page www.beauvisagecosmetics.com has 5 order statuses:

 

  • Waiting: any approved order that enters will have this status until it is reviewed.
  • Processing: This status is obtained by the order when the transaction has been reviewed and approved by the bank.
  • Shipped: When the order has been sent to the address indicated by the customer.
  • Delivered: When the order has been delivered to the customer.
  • Canceled: When the product has been revoked.
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